FAQ
Find answers to our frequently asked questions below, where we’ve covered the most common things you may need to know about The Deen Planner. If you can’t find what you’re looking for, please contact us and we’ll be in touch within 24 hours.
What is your refund policy?
Due to the nature of digital products, all sales are final and refunds are not available once purchase is completed.
when will I receive my planner?
Once your purchase is complete, your download link will be sent instantly to your email.
What file type is the planner?
You will receive a high-quality digital PDF file that is ready to use straight away.
Do I need an app to use the planner?
The planner works well with free apps such as Adobe Acrobat, Goodnotes, or Xodo, and can also be printed.
Can I use it on my phone or tablet?
Yes, it can be used on phones, tablets, laptops, and desktops.
What if I don't receive my email?
Please check spam or junk first, then contact us for help.
I’ve never used a digital planner before. Is it difficult?
No, the planner is simple to use and beginner-friendly.